I was a little hesitant to order from this company because it was my first time seeing them. I ordered a new combi boiler because they had the best price. The item was damaged when I received it and their return policy stated that any damages should be taken up with the carrier. I was going to keep it because I didn't want to go through hassle of a UPS claim. After further inspection, I noticed the LCD screen was scratched/broken. I was now forced to create a claim with UPS. I submitted the claim and then sent an email to GadgetsGo with pics and that I created the claim with UPS. Ross call me within 5 minutes of the email and let me know that they would handle the pickup of the old unit and send out a new one. That was a pleasant surprise. FIVE STAR CUSTOMER SERVICE!!
Just received my order today. Awesome response from your establishment. I love the register covers and they fit like a glove and as designed. Happy New Year to all involved.
We ordered products and delivery was to be in 5-7 business days and we received ours in 2. Product is perfect and arrival was extremely fast.
Ogle County IL 911 12-19-2017
Had great customer service after a snafu with the shipping address....still arrived on time, packaging was great, and product received in order appears in good shape.
Home 12-12-2017Paula, it was a pleasure having you as a customer of GadgetsGo.com. Please let us know if we can assist you further at 305-791-1101
Shipping was super-fast! Placed order on Thursday afternoon and got it Monday morning: and we are in the boondox! Packaged well to prevent damage. Real person answered at customer service. I would use this company again!
10-24-2017Thank you for your positive feedback, Randi. Please let me know anytime we can help you again.
Very good customer service. Product delivered as promised. I ordered 2 and have not installed yet. Looks pretty easy and no problems expected.
10-07-2017Hi Charles, that's great to hear! Spread the word about how Gadgets Go from GadgetsGo.com. We're at 305-791-1101 if we can assist you again.
Excellent customer support, order had a small issue, but was solved in no time Thank you!
I purchased an A/C DraftShield which is an air vent cover. I used to sit in my office and freeze all day from the A/C constantly blowing straight down on me. Thankfully I found this draftshield on GadgetsGo.com and am more than pleased that I bought it. I highly reccomend GadgetsGo. They kept in contact with me during shipping and yy item arrived on time& was well packaged. Now I am enjoying being at my desk and am not frozen while working! Thank you so very much for this awesome Gadget!
Briggs Equipment 08-29-2017Hi Amanda, that's great to hear! Spread the word about how our A/C DraftShields from GadgetsGo.com. We're at 305-791-1101 if we can assist you again.
Wonderful customer Service. very helpful & informative
Forbes Plumbing 04-25-2017❤ Thank you too from GadgetsGo.com! Please let us know if we can assist you further at 305-791-1101 .
OMG, customer service was awesome!!!!! Minutes after placing the order for a Chronomite M Instant flow Micro heater, received an email with additional information and a telephone number for questions. Called the number at 7 pm and a person, yes a person answered!!!! Discussed the product, changed the order (at no additional cost) and waited. Two days later the product arrived, which is rare in our rural area. Once installed, had an issue, called support, the woman who assisted was amazing, walking us through every step, resolved the issue and the product worked as described....best customer service ever. Terrific product and made in the USA, BONUS !!!!!
03-21-2017★ª"˜¨¨★ª"˜¨¨¯ Thank you, Vickie, for your order with GadgetsGo.com and kind comment. Please let us know at 305-791-1101 if we can help your Gadgets Go.¯¨¨˜"ª★¨¨˜"ª★
I had the best experience with Gadgetsgo. I ordered 4 Lotus birthday candles. 3 candles as one set and 1 additional. Within 5 minutes of ordering, I received an email asking me to confirm the order as two of candles were the same color. After I confirmed the order, I receive updated tracking information every day. NEVER had this level of service from any other companies. I will be ordering lots of stuff from them. 10 stars rating. Thank you Gadgetsgo!!!
03-02-2017♥ ♥ ♥ Thank you, Chris, for recognizing our extra efforts! Please let us know at 305-791-1101 if we can help your Gadgets Go.
An item was recently out of stock that I had ordered. Rep was very helpful and recommended a similar product. He handled the issue with efficiency and kindness. He set in motion my refund, and I will be back to this site soon. Thank you!!
12-17-2016Thanks, Chris from the place where gadgets go. Please let us know anytime we can help you.
I ordered a shower head that was basically like a tankless water heater for my RV about five minutes after placing my order Ross calls me and lets me know that they get A lot of returns on this particular item. He then suggested to me that it would be a better idea to get a small water heater for my RV and so I decided to go with a 2.5 gallon water heater. Ross went above and beyond what any other company I've seen to make sure that I got what I needed and there was even a problem with the address at the post office so he contacted me to let me know. The problem was solved and my water heater will be here tomorrow. I have to say excellent customer service!
12-16-2016We are humbled by your kind comments, Richard.
The salesperson was very courteous and professional on the phone .
12-11-2016Thank you, Steve. Come back and see us any time.
Just want to let you know I got the Marey tankless water heater very fast. It was not damaged. It was a pleasure working with you. You were very helpful and helped me get the right product I needed. Thank you very much Glenn
11-24-2016★ª"˜¨¨★ª"˜¨¨¯ Hello Glenn! That's how our gadgets go! ¯¨¨˜"ª★¨¨˜"ª★
the EX65T tankless water heater is working fine, special thanks for the very quick filling of my order.
11-24-2016You are welcome, Bill. Remember GadgetsGo.com as your water heater supplier.
Wonderful products and great service. Very happy with my purchase!
07-24-2016Hi Cinthia. Great to hear. Please let me know if I can assist you further.
Thanks for all your help with my very high maintenance needs!
07-02-2016My duty, Kris!
I was actually in touch with FitDesk earlier and they said they would send me a replacement part -- and I will let you know how that works out. Thank you very much for your prompt response!
06-09-2016Thank you for your positive feedback, Jeremy.
Your dealing with my situation has been brilliant and I appreciate that very much. What goes around comes around. I believe in karma. Best regards, Harry.
05-14-2016Thank you Harry. Please let us know if I can assist you further.
Thank you so much for looking out for me! I actually don't need it by Christmas day, as I will be spending Christmas with my family and having Christmas with my boyfriend this weekend (sorry if that TMI). I only need the gift by Friday if possible! Thanks again, Kelsi
12-17-2013That's how our GadgetsGo! Please let me know if I can assist you further.